http://cs.samuelh.dyndns.org/blogs/myfamily_canadalife/archive/2005/05/12/214.aspxI called Acer America to check the repairing status for TM292LCi. The package had been delivered to them on May 10 and they are testing the laptop, no help needs from me. The whole repair process is confirmed to take about 10 days. Once the laptop isenCommunityServer 2.1 SP1 (Build: 61025.2)